The Queen At Chester Hotel, BW Premier Collection

Good place with great amenities like fast wi-fi, friendly 24-hour reception, and a relaxing bar area. During my first stay, staff recommended a tasty food delivery service that I still remember fondly. Highly recommend!

the food was outstanding, i loved the english breakfast. the room was pet-friendly, not to mention views over the city from the window. the hotel was in a marvellous location near to the railway station which was another plus, certain areas, and the shopping centre, bars. also, i was a 10-15 minute walk from all saints' church.

Warm English breakfast with pastries and bacon. Air-conditioned double room, comfortable beds.

Contemporary room, bed was large plus there was a spotless bathroom. I was surprised by the lovely city view. The location was amazing, for example, City Walls was at a walking distance from the hotel.

Didn't like the staff, some of them were very unhelpful.

Particularly good location, 20 minutes' drive from Chester Hawarden airport. Based in a lovely area. Lovely views overlooking the city from the pet-friendly and air-conditioned room...

We went by train and visited Chester during a short stay. The hotel was very ideally located for us, as it was directly opposite the historic railway station.

Directly at the station, very friendly staff and good breakfast

Stylish hotel with great Victorian flair, nice bar and very friendly staff. Great for a stopover in Chester.

Bathroom cleanliness was not good

The elegant Victorian decor impressed me. Some areas needed a bit more maintenance.

Magnificent hotel! Just outside the station, on the contrary. Everything's fine. Sophistication in decoration, great breakfast, beautiful, unforgettable! I recommend it!

Location of hotel is excellent, with on site parking and good transport to city centre. Hotel is a very well decorated and luxurious place to stay. The breakfast service was excellent.

Some staff were at times aloof in their attitude to customers. There was no swimming pool.

great access to parks and major attractions for weekend explorers

I appreciated how everything I wanted to see, including Grosvenor Park just a short 10-minute walk away and the fine Chester Cathedral only a bit over 1 km away, was so easily accessible to me as a city wanderer.

Good location near the train station and close to the Town Centre. Room was quiet and very spacious. Large bathroom with bathtub and separate shower.

The room (1309) was very dusty. Since the room was not ready when we arrived, but there was a layer of dust on the Nespresso machine, we took a closer look around the room.

digital tv channels didn't work:-(

Helpful staff and excellent service during our stay, good location and excellent breakfast.The room was a little small but very clean. Would stay there always when visiting Chester